Agenda
Day 1: Thursday, April 22
Social Media to Drive Customer Enrolment
Social media is a powerful tool to reach new customers. Learn how to leverage USANA’s shareable links, your personal website (PWP), and Customer Connect to share USANA’s world-class products and increase your customer base.
This workshop is hosted by Lesley Law, Sales Director, Hong Kong.
Workshop presented in English and Mandarin. Translations available in English, Mandarin, and Korean. Subtitles available in English.
Cathy Khu
Emerald Director, Malaysia
Rajnish Sogi
Executive 2-Star Diamond Director, Philippines
Superstar! Become a Social Media Influencer
Social media sells! And the superstars of social media have the influence to drive sales, create excitement, and change lives. Learn how to create your unique online presence and grow your business. Focus on what you can do to attract and engage customers online as you discover the tools you need to promote USANA and master your social media skills.
This workshop is hosted by Joon Kim, Sales Manager, Korea
Workshop presented in English and Korean. Translations available in English, Mandarin, and Korean. Subtitles available in English.
HyunJin Kwon
Executive 6-Star Diamond Director, Korea
Martin Dominic Casiano
Ruby Director, Philippines
A Bright Beginning: How to Start Your USANA Journey
Welcome to USANA! Let’s discover how to build a strong, lasting business. Learn to create success by engaging customers, sharing USANA, and mastering critical activities to achieve your dreams. We’ll share the must-know information to start off right by creating a doer mentality designed to meet each new challenge.
This workshop is hosted by Yvonne Ho, Sales Manager, Singapore.
Workshop presented in Mandarin. Translations available in English and Korean. Subtitles available in English.
Zhuang Shaoyun
Executive 3-Star Diamond Director, Singapore
Ariestt Tan
Executive Emerald Director, Malaysia
Elements of Success
Build your entrepreneur mindset with Elements of Success. This workshop explores the importance of establishing goals and the tools to achieve success. You’ll learn the key elements of business building, plus the crucial skills to navigate your future. It’s your USANA business—let’s grow it together.
This workshop is hosted by:
Joyce Ramallosa, Sales Manager, Philippines
Teh Chee Hoong, Director of Sales, Malaysia
Workshop presented in English and Mandarin. Translations available in English, Mandarin, and Korean. Subtitles available in English.
Lilo Lye
Diamond Director, Malaysia
Christine Gil Pabalate
Emerald Director, Philippines
The Excellence of USANA’s Products
Prepare to step inside the body benefits of USANA. In this workshop you’ll learn the cutting-edge science behind our products from a medical expert and leading USANA Distributors. Trusted customers will join the conversation to share their belief in USANA.
This workshop is hosted by Palika Thanvaree, Sales Manager, Thailand
Workshop presented in English. Translations available in Mandarin and Korean. Subtitles available in English.
Anna Perdriau
Preferred Customer, Australia
Business Panel: Drive Engagement, Increase Enrolments
Building your team is the first step to a dynamic business. And we have the very best to showcase what you can do to increase enrolments and drive sales. Join us for a business panel discussion highlighting top tips and techniques to attract new talent and develop an empowered team. Plus, we’ll explore leveraging USANA’s back office and digital support team to grow your business.
This workshop is hosted by:
Joon Kim, Sales Manager, Korea
Teh Chee Hoong, Director of Sales, Malaysia
Workshop presented in English, Mandarin, and Korean. Translations available in English, Mandarin, and Korean. Subtitles available in English.
Ryan Tan
Executive 2-Star Diamond Director, Philippines
Wen Taipei
Executive 1-Star Diamond Director, Malaysia
Philjong Kang
Executive 1-Star Diamond Director, Korea
Business Panel: Growth Through Retention
Community is key to nurturing and retaining your customer base. By keeping your customers and team connected, you help ensure a dynamic USANA business. Plus, it’s a lot of fun working with and uniting your USANA family! Learn how to conduct virtual trainings and events—ideal for building a committed team for the long term.
This workshop is hosted by
Yvonne Ho, Sales Manager, Singapore
Warren Shin, Sales Supervisor, Korea
Workshop presented in English, Mandarin, and Korean. Translations available in English, Mandarin, and Korean. Subtitles available in English.
Caleb Edpao
Executive 1-Star Diamond Director, Philippines
Tracy Xu Qing Miao
Executive 3-Star Diamond Director, Singapore
MyungRan Han
Executive 2-Star Diamond Director, Korea
Business Panel: Promotions & Incentives
You work hard, and we want to reward you for all you accomplish. That’s why USANA offers incredible incentives throughout the year to recognise your dedication to grow your business. Our panel will share how to engage your team and encourage them to reach new heights.
This workshop is hosted by Jason Ma, Sales Manager, Australia and New Zealand
Workshop presented in Mandarin. Translations available in English and Korean. Subtitles available in English.
Wayne Song
Executive 1-Star Diamond Director, New Zealand
Juan Yang
Executive 6-Star Diamond Director, Australia
James Tan
Diamond Director, Malaysia
Day 10: Friday, April 23
VIP World Premier K-Pop Video—We Are USANA
Now what is Asia Pacific Convention without a whole lot of fun? Pop and lock along with the Asia Pacific Sales team and special guests as they debut the world premiere of the “We Are USANA” music video. Rivaling the likes of BTS and Black Pink – this USANA K-Pop hit is for VIP eyes only!
Translations available in Mandarin and Korean. Subtitles available in English.
VIP Virtual Home Office Tour—Part 1
We’re bringing the Home Office tour to you! From our home to yours, we’ve created a special, two-part tour of USANA’s headquarters. Join your VIP tour guides USANA President Jim Brown, Chief Operations Officer Walter Noot, Executive Vice President of Asia Pacific Sherman Ying, and Executive Vice President of the Americas, Europe, Australia, and New Zealand Jeannie Price for this exclusive, behind-the-scenes tour. Featuring the Home Office, research and development labs, state-of-the-art manufacturing facilities, and more. See where we create the world-class products trusted throughout the USANA family.
Translations available in Mandarin and Korean. Subtitles available in English.
Jeannie Price
Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand
Jim Brown
President of USANA
USANA
Walter Noot
Chief Operations Officer
Sherman Ying
Executive Vice President of Asia Pacific
9:00 am - 9:15 am [GMT+08:00] Kuala Lumpur, Singapore
Opening Session—Asia Pacific Virtual Convention 2021 Kick-Off
It is go time for Asia Pacific Convention 2021, and we are kicking things off with an action-packed opening session. Buckle up for a market welcome that takes “We Are USANA” to new heights. Plus, hosts Sherman Ying, executive vice president of Asia Pacific, and Jeannie Price, executive vice president of sales for the Americas, Europe, New Zealand, and Australia, reveal an exclusive contest and highlight what we have planned for your Convention.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Jeannie Price
Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand
Kevin Guest
Chairman of the Board and Chief Executive Officer
USANA
Sherman Ying
Executive Vice President of Asia Pacific
9:30 am - 10:15 am [GMT+08:00] Kuala Lumpur, Singapore
Jay Shetty Keynote: “Think Like a Monk: Increase Your Resilience and Mental Strength”
Join viral storyteller, New York Times best-selling author, and world renown podcast host Jay Shetty. Jay will share the timeless wisdom he embraced as a monk to help train your mind for everyday peace and purpose. Learn how to identify the roadblocks to your potential. Achieve new power with Jay’s actionable steps to break through negativity, anxiety, overthinking, and unhealthy expectations. Get pumped to work out your mind muscle with a goal to build resilience and mental strength.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
David Mulham
Chief Sales Officer
USANA
Jay Shetty
Bestselling author, podcast host, former monk, and purpose coach
10:30 am - 11:00 am [GMT+08:00] Kuala Lumpur, Singapore
VIP Live Group Chat with Jay Shetty
Keynote speaker Jay Shetty is back to answer your questions. Join Chief Sales Officer David Mulham as he hosts an exclusive and interactive conversation with one of the world’s most formidable “Purpose Coaches.” Gain personalised tips and dynamic tools to change how you conquer everyday struggles. Submit your questions during the live session via the chat feature.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
David Mulham
Chief Sales Officer
USANA
Jay Shetty
Bestselling author, podcast host, former monk, and purpose coach
11:15 am - 11:45 am [GMT+08:00] Kuala Lumpur, Singapore
Future Lab with Dr. Rob Sinnott
Scientific innovation is the driving force at USANA. Experience the future of USANA’s groundbreaking, revolutionary science with a first-hand look from Chief Scientific Officer Dr. Rob Sinnott. Enjoy a behind-the-scenes tour of world-class achievements in USANA’s research and development laboratory. Plus, get a sneak peek at USANA’s newest product almost ready for launch. USANA scientists Dr. Rolando Maddela, Keijun Koh, and Kenny Tan join Dr. Sinnott to explain the importance of science at USANA.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Dr. Rob Sinnott
Chief Scientific Officer
Dr. Rolando Maddela
Executive Director of Global Health Education & Nutrition Research
Keijun Koh
Director of Product Development
Kenny Tan
Director of Health and Science Education
12:00 pm - 12:30 pm [GMT+08:00] Kuala Lumpur, Singapore
New Product Launch—Relax and Radiate with Ashley Collins
Product launches are always exciting, but for this one, the goal is to calm down. We are in the mood to soften and sooth your nighttime routine. Hear all the new product news as Ashley Collins, executive vice president of marketing, rolls out the next innovations in USANA’s product lineup. Please note, not all products will launch in all markets. And you won’t want to miss a special appearance by The Gut Health Doctor, Megan Rossi.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Ashley Collins
Executive Vice President of Marketing
USANA
Dr. Rob Sinnott
Chief Scientific Officer
Megan Rossi (PhD, RD, APD)
Founder of The Gut Health Doctor, Registered Dietitian and Nutritionist
12:45 pm - 1:15 pm [GMT+08:00] Kuala Lumpur, Singapore
VIP One-On-One with Dr. Myron Wentz
CEO Kevin Guest talks one-on-one with USANA Founder Dr. Myron Wentz for a revealing and candid conversation about the role of resiliency in science and in building a legacy. Learn more about Dr. Wentz’ remarkable journey and discover what the next chapter includes for this beloved visionary. Join this VIP exclusive and insightful exchange between USANA’s Chairman of the Board, past and present.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Dr. Myron Wentz
USANA Founder and Chairman Emeritus
Kevin Guest
Chairman of the Board and Chief Executive Officer
USANA
4:00 pm - 5:00 pm [GMT+08:00] Kuala Lumpur, Singapore
Recognition Gala and Concert with The Free Radicals
Get ready to dance the night away to the rocking beat of USANA’s very own The Free Radicals. They are lighting up the night with a spectacular rooftop concert in honour of our 2021 winners. So, don your best Gala fashion and get ready to cheer on your USANA family in style. Find out who will win Rookie of the Year, Top Growth, Top PC Enrollers, and more! Plus, we’ll announce the first recipients of our new Denis Waitley Leadership Award for Business Excellence. Throw a virtual party and send shoutouts to your fellow Distributors in the live chat feature. You don’t want to miss this concert created just for you!
Co-hosted by:
Cherry Ampig - General Manager of Philippines
Choong Kim - Regional Vice President of Korea, Japan, and Hong Kong
Duday Gaston - Regional Vice President of Philippines, Indonesia, and Thailand
Gary Hong - General Manager of Korea
Geoff Mulham - Regional General Manager, Australia and New Zealand
Vivienne Lee - Regional Vice President of Malaysia, Singapore, and Taiwan
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Jeannie Price
Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand
Kevin Guest
Chairman of the Board and Chief Executive Officer
USANA
Sherman Ying
Executive Vice President of Asia Pacific
Day 19: Saturday, April 24
VIP Virtual Home Office Tour—Part 2
After years of planning and construction, USANA North—our new food production site and USANA Foundation world headquarters—is now fully operational. Enjoy this delicious tour of our new facility from the comforts of your home. Join VIP tour guides President of USANA Jim Brown, Chief Operations Officer Walter Noot, Executive Vice President of Asia Pacific Sherman Ying, and Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand Jeannie Price for an exclusive tour of this state-of-the-art food production facility. You’ll discover the future of healthy nutrition at USANA. Plus, witness the wonder of service in action with a behind-the-scenes peek at the global operations of the USANA Foundation.
Translations available in Mandarin and Korean. Subtitles available in English.
Jeannie Price
Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand
Jim Brown
President of USANA
USANA
Walter Noot
Chief Operations Officer
Sherman Ying
Executive Vice President of Asia Pacific
9:00 am - 9:30 am [GMT+08:00] Kuala Lumpur, Singapore
VIP Exclusive Group Chat with Dr. Oz & a Surprise Guest
Dr. Mehmet Oz is back and ready to answer your questions. Renown cardiothoracic surgeon, talk show host, and trusted USANA partner, Dr. Oz will share sound advice on emotional well-being and tackling life’s dramatic ups and downs by becoming resilient. Join Dr. Oz, along with doctors Rob Sinnott and Jeremy Tian, for an exciting, new announcement. Plus, Dr. Oz talks healthy ageing with a surprise celebrity guest who inspires healthy “LIVING,” hint-hint. Dan Macuga, USANA’s chief communications and marketing officer hosts this multi-faceted and captivating conversation with Dr. Oz and friends. Submit your questions for Dr. Oz during the session via the chat feature.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Dan Macuga
Chief Communications and Marketing Officer
USANA
Dr. Mehmet Oz
Cardiothoracic surgeon and talk show host
9:45 am - 10:30 am [GMT+08:00] Kuala Lumpur, Singapore
Interactive Leadership Forum with Kevin Guest
This is your all-access pass to explore the leadership mindset with USANA Chairman of the Board and CEO Kevin Guest. Soak up the wisdom of our very own personal growth guru as Kevin expands on the magnitude of resilience. Learn how to bounce back in the face of adversity and the importance of pushing through to achieve success in all aspects of your life. Amy Haran, executive vice president of communications, hosts this uniquely interactive session as Kevin answers your questions about personal and business development. Submit your questions during the live session via the chat feature.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Kevin Guest
Chairman of the Board and Chief Executive Officer
USANA
Amy Haran
Executive Vice President of Communications
USANA
10:45 am - 11:15 am [GMT+08:00] Kuala Lumpur, Singapore
All About Business with David Mulham
This session is full of business tips and updates you can’t afford to miss. Learn how to identify the needs of customers to create the ultimate consumer experience. Chief Sales Officer David Mulham shares his knowledge of exceptional customer focus utilising our digital selling tools created with you in mind. Plus, learn how to take advantage of the momentum created by promotional business incentives along the way.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
David Mulham
Chief Sales Officer
USANA
Jeannie Price
Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand
Sherman Ying
Executive Vice President of Asia Pacific
11:30 am - 12:00 pm [GMT+08:00] Kuala Lumpur, Singapore
VIP Forum—Athlete Q&A with Dan Macuga
Hit the inside track to achieve a champion mindset. Join us for this exclusive interactive forum featuring an accomplished panel of USANA Athletes. Hosted by Dan Macuga, chief communications and marketing officer, these elite athletes will tackle your tough questions on how to overcome setbacks, stay focused, and develop the mindset of a champion. Submit your questions via the chat feature for your USANA Athletes to answer.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Dan Macuga
Chief Communications and Marketing Officer
USANA
KyungHo Min
Cycle & Track Athlete, Korea
Donnie Nietes
World Champion Boxer, Philippines
Yi-Hsuan Liu
Champion Inline Speed Skater, Taiwan
12:15 pm - 12:45 pm [GMT+08:00] Kuala Lumpur, Singapore
A Lifetime of Mentorship with Denis Waitley
One of the world’s most influential leadership experts, Denis Waitley looks back at his 25-year history with USANA and shares priceless pearls of wisdom for your life and business. Featuring Chairman of the Board and CEO Kevin Guest and Dr. Myron and Prudence Wentz. Chief Sales Officer David Mulham hosts and updates this encore tribute to USANA’s favourite mentor.
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Dr. Myron Wentz
USANA Founder and Chairman Emeritus
Denis Waitley
Author and keynote speaker
Kevin Guest
Chairman of the Board and Chief Executive Officer
USANA
1:00 pm - 1:30 pm [GMT+08:00] Kuala Lumpur, Singapore
Closing Session—Inspiring Action
All good things do not have to come to an end. Discover how to take action in the days ahead using the knowledge you’ve acquired throughout this power-packed Convention. Hear the inspiring stories of your resilient USANA community, process the top lessons learned, and accept the challenge announced during the wrap-up session. Join hosts Sherman Ying, executive vice president of Asia Pacific, and Jeannie Price, executive vice president of sales for the Americas, Europe, Australia, and New Zealand for all the highlights.
Associate Speakers:
JiSook Park - Ruby Director, Korea
Candy Koh - Gold Director, Singapore
Vipada Kammongkol - Emerald Director, Thailand
Translations available in Mandarin, Bahasa Indonesia, and Korean. Subtitles available in English.
Jeannie Price
Executive Vice President of Sales for the Americas, Europe, Australia, and New Zealand
Sherman Ying
Executive Vice President of Asia Pacific